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September 8, 2017 | Author: Mac | Category: Cloud Computing, Sap Se, System Software, Computer Engineering, Digital Technology
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SAP SolMan 7.2 Presentation...

Description

System Recommendations in SAP Solution Manager 7.2 PRESENTATION – MEET THE EXPERT Meet the Expert session powered by SAP Enterprise Support Academy February, 2016

Agenda 

System Recommendations Introduction



Setup System Recommendations in SAP Solution Manager 7.2



Start working with System Recommendations in SAP Solution Manager 7.2



Additional Customizing Possibilities



Support Offer



Additional Information

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Where can you find this Slide Deck? http://support.sap.com/sysrec  More Information  Usage, configuration and customizing of System Recommendations in SAP Solution Manager 7.2

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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SAP notes Security notes Advice from SAP experts regarding important actions and patches to ensure the security of your systems: http://support.sap.com/securitynotes

Performance relevant notes SAP notes containing information and corrections for performance improvement of SAP systems

Java patches A patch is a code correction for a specific version of an SAP product.

SAP System

Legal Change notes Respond to requirements caused by changes in legal regulation

You have to apply various types of notes and patches to keep your SAP systems up-todate and secure.

HotNews SAP customer notes with priority 1 (very high priority) to resolve or avoid problems that can cause the SAP system to shut down or lose data.

General SAP notes http://support.sap.com/notes © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Where to get information and recommendations about new released SAP notes Security notes 

Your can set up filters and notifications function in SAP Support Portal to be informed about the new notes: http://support.sap.com/kbincidents/notifications.html

?

Performance relevant notes

Java patches

?

OR 

New released SAP notes

(Recommended) You can use

System Recommendations function in SAP Solution Manager to check all relevant notes and patches for the selected systems and easily keep all of your systems up-to-date. © 2016 SAP SE or an SAP affiliate company. All rights reserved.

Legal Change notes

HotNews

System Recommendations

General SAP notes Public

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System Recommendations Advantages & Features 





Increase system security by applying up-to-date securityrelevant notes exactly tailored for the respective system Provides a detailed recommendation based on the system release and already implemented SAP notes Easy-to-use filter settings allow exact selection of system or solution

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



The recommendations comprise the following notes categories:



Integration into Change Request Management (ChaRM) to directly create Requests for Change for the selected notes



Integration with Usage Procedure Logging (UPL) to distinguish between used and unused code



Integration into Change Impact Analysis to calculate the impact and testing scope

 Security notes  Performance relevant notes  HotNews  Legal change notes  Correction notes / Patch notes (deactivated by default)

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How System Recommendations supports your security Process flow SAP Patch Day

System Recommendations

Implementation Tools

Select system(s) to check & update and the time frame SAP releases security patches on the second Tuesday every month http://support.sap.com/ securitynotes

System Recommendations identifies the relevant patches and SAP notes © 2016 SAP SE or an SAP affiliate company. All rights reserved.

The checked relevant SAP notes and patches are applied to the SAP system using the corresponding tools, e.g. SNOTE, SUM.

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System Recommendations Setup in SAP Solution Manager 7.2

System Recommendations: Setup in SAP Solution Manager 7.2 Entry point Generally the System Recommendations scenario is ready to be used when the following guided procedures have been successfully finished:  Mandatory configuration (transaction SOLMAN_SETUP)  System Preparation  Infrastructure Preparation  Basic Configuration

 Managed Systems Configuration

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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System Recommendations: Setup in SAP Solution Manager 7.2 RFC connection SAP-OSS Check setup of RFC destination SAP-OSS  Transaction SOLMAN_SETUP  System Preparation  Step 3.1 Setup Connectivity  RFC destination SAP-OSS should be successfully created and rated green.



You can additionally check this RFC in transaction SM59     

ABAP Connections Choose RFC destination SAP-OSS Utilities Test Authorization test

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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System Recommendations: Setup in SAP Solution Manager 7.2 System Recommendations job Check System Recommendations Job scheduling  Transaction SOLMAN_SETUP  Basic Configuration  Step 2 “Schedule Jobs”  Select the System Recommendations job and schedule it by clicking on “Schedule Jobs as Planned”

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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System Recommendations: Setup in SAP Solution Manager 7.2 Enable System Recommendations for Managed Systems Enable System Recommendations for managed systems  Transaction SOLMAN_SETUP  Managed Systems Configuration  Select technical system (with green RFC status)  Start full of minimal configuration  Navigate to step 5 “Enter Landscape Parameters”  Set the mark to “Enable System Recommendations”

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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System Recommendations: Setup in SAP Solution Manager 7.2 Enable System Recommendations for Managed Systems Apply Settings for System Recommendations  Transaction SOLMAN_SETUP  Managed Systems Configuration  Select technical system (with green RFC status)  Start full of minimal configuration  Navigate to step 8 “Finalize Configuration”  Ensure that this step has been executed and rated green

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Start working with System Recommendations in SAP Solution Manager 7.2

Fiori Launchpad 

Call transaction SM_WORKCENTER to start Fiori Launchpad



Navigate to Change Management area and start System Recommendations application

Tip: You can store your own individual views and selections as Fiori tiles, e.g. security notes in the status “new” for systems you are responsible for.

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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System Overview Mark one or several systems and select one of available actions:

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



Show Support Packages Patches to prepare an update of the selected system(s)



Show SAP Notes to work with the list of recommended SAP notes for the selected system(s)



Refresh SAP Notes to run the corresponding background job, collecting the information.

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SAP Note Overview 

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

You can filter this list of available SAP notes by 

Technical system



Release date



Note type



Note status



Use Advanced Search for further filter options.



Click on the note number or short text for more details



At Actions you can navigate to the Object List or Prerequisite Notes for the selected SAP notes Public

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Advanced Search

In the Advanced Search you can reduce the list of SAP notes. 

Only SAP notes in status New and New version available are shown by default. Keep this in mind working with the note list. Other note types can be selected manually if needed.



SAP notes marked Kernel in the corresponding field contain kernel corrections.



Release-dependent SAP notes should be implemented.



For Release Independent SAP notes the relevance can’t be determined automatically. System administrator should check the resulting list.



After setting additional filters click on Search button.

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Intergration with Service Marketplace

Clicking on the Note number or on the short text navigates you to this note on the SAP Support Portal http://support.sap.com/notes

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Note Details: Overview

Log area of SAP Note Details:  Status records and comments are stored with timestamp and user and never get modified or deleted  Using Actions  Change Status you can change the current status or add a comment to this SAP note © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Note Details: Status and Comments

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



The Change Status Option allows to adjust the status individually (for one SAP note). Alternatively you can use cross-system mass status management



You can customize your own status values, e.g. for “fast track transport”, “normal transports”, or specific projects (see slides about “Additional Customizing Possibilities” below).

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Note Details: Integration with Usage Procedure Logging (UPL)

The information about the usage count comes from UPL © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Note Details: Prerequisite Notes 

A list of prerequisite SAP notes for the selected one is available



Using “Action” menu it is possible to change the notes status



Using “Integrated Desktop Actions” it is possible to download the SAP notes into the managed systems from SAP Solution Manager directly

(Over trusted RFC and corresponding authorizations). Or start integrated Change Impact Analysis or Change Request Management

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Confirm download of SAP Notes into managed system



Check the system ID and click on Confirm Download  Transaction SNOTE will be automatically called in the new window and you can start with the note implementation © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Show Support Package Patches

Select at least one system for which you want to install a support package patch and choose Actions  Show Support Package Patches © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Support Package Patch Overview

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



Select the support package patches you want to download and choose Put in Download Basket.



Open your web browser and navigate to http://support.sap.com/download -basket  my Download Basket



Download and install the support package patches

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Integration with Change Impact Analysis and Change and Request Management (ChaRM) 

The Change Impact Analysis has been automatically opened in the new window



The Object Type and Object Name of the selected SAP note are taken over.



A new Request for Change (RfC) has been created automatically  You can be navigated to the RfC by clicking on its number

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Request for Change created from System Recommendations

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



The RfC Description “Created from System Recommendation” and the user data are taken over into General Data AB



The note number is added into SAP Notes Assignment Block (AB)

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Additional Customizing Possibilities

Adding additional SAP Note Types Field Value

Type

H

HotNews

S

Security Notes

L

Legal Change Notes

P

Performance Notes

C

Correction Notes

Retrieved by default in System Recommendations

Correction notes (Type C – containing vital corrections to the SAP Solution Manager core functions) must be specified manually to be retrieved:  Call transaction SM30_DNOC_USERFC_SR 

In the field SYSREC_NOTE_TYPE add or remove the relevant value

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Status and comments customizing (1)

Status ID

Default Statuses

IMP

To Be Implemented

INP

New Version available

NEW

New

NOR PSP

To add your own status proceed as follows:  Call transaction SM30 

Maintain table AGSSR_STATUS



Select existing status and copy it with Copy as…

Irrelevant



Edit the information in the table

Postponed



Save your changes

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Status and comments customizing (2) Example (Table AGSSR_SYSNOTEC)

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Hide not relevant Application Components

To hide Application Components not relevant for your system:  Call transaction SM30

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



Maintain table AGSSR_OSDB



Set components not matching your used OS and DB to Inactive (for additional information refer to the next slide).



Save your changes

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Overview about Application Components for DB/OS: Operating Systems

Databases ADA ADA

DB2 DB2

BC-DB-SDB BW-SYS-DB-SDB

BC-DB-DB2 BW-SYS-DB-DB2

DB4 DB4

BC-DB-DB4 BW-SYS-DB-DB4

DB6 DB6

BC-DB-DB6 BW-SYS-DB-DB6

HDB HDB HDB

BC-DB-HDB BW-SYS-DB-HDB HAN-DB

INF INF

LVC

BC-DB-LVC

MSS MSS

BC-DB-MSS BW-SYS-DB-MSS

ORA ORA

BC-DB-ORA BW-SYS-DB-ORA

SAP SAP SYB SYB TD TD

BC-DB-SDB BW-SYS-DB-SDB BC-DB-SYB BW-SYS-DB-SYB BC-DB-TD BW-SYS-DB-TD

AIX AIX

BC-OP-AIX BC-OP-BUL

HP-UX

BC-OP-HPX

LINUX LINUX LINUX

BC-OP-LNX BC-OP-PLNX BC-OP-ZLNX

SINIX

BC-OP-FSC-REL

SOLARIS SOLARIS

BC-OP-FSC-SOL BC-OP-SUN

SUNOS

BC-OP-SUN

TRU64-UNIX BC-OP-CPQ TRU64-UNIX BC-OP-TRU64

LINUX OS/3 BC-OP-LNX LINUX OS/3 BC-OP-PLNX LINUX OS/3 BC-OP-ZLNX

UNIX UNIX

BC-OP-CPQ BC-OP-TRU64

OS/400

WIN-NT

BC-OP-NT

Z/OS

BC-OP-S390

BC-OP-AS4

BC-DB-INF BW-SYS-DB-INF

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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General Customizing and Personalization Transaction SM30_DNOC_USERCFG_SR SYSREC_STATUS_FILTER (*)

Defines which SAP Notes are counted on the overview page: By default it only shows SAP Notes that are in the 'new' or 'new version available' status.

SYSREC_UPL_ACTIVE (*)

Activate/deactivate the integration with UPL while showing the object list of ABAP notes.

SYSREC_UPL_MONTH (*)

Count of month for which UPL data get loaded. The default is 2 which represents the current and the previous month.

SYSREC_NOTE_TYPES

Defines for which types of SAP Notes the application calculates results. Enter the list of characters representing the note types HotNews, Security, Performance, Legal Change, Correction.

SYSREC_LAST_MONTHYEAR

Defines the earliest calculated SAP Notes. By default the application calculates all SAP Notes which were released between January 2009 and the current month.

SYSREC_BPCA_USER

Defines if the current user should be added as selection for BPCA.

SYSREC_BPCA_DATE

Defines the earliest filter for BPCA results. You can change the start date for this period.

SYSREC_CHARM_LOG_TYPE

Defines the text id according to table TTXID for the text object CRM_ORDERH.

SYSREC_CHARM_USER

Defines if the current user should be added as selection for CharM.

SYSREC_CHARM_DATE

Defines the earliest filter for CharM results. You can change the start date for this period.

SYSREC_OBJECT_EXP

Lifetime of the cache which contains the object list of SAP notes. The default is 14 days.

SYSREC_REQ_EXP

Lifetime of the cache which contains the required notes of SAP notes. The default is 14 days.

SYSREC_SIDE_EFFECT

Lifetime of the cache which contains the side-effect notes of SAP notes. The default is 14 days.

(*) User specific personalization © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Support Offer

Experience SAP Solution Manager 7.2 in CAL Test Drive for a nominal fee in your own private cloud with personalization SAP Cloud Appliance Library (CAL) is available for SAP Solution Manager! Using SAP CAL, it's possible to create a system in less then 1 hour from a standard solution! Then you can log on and perform the data upload and the activation process. The system can be restored over and over from backup via the cloud infrastructure, so that the defined as a one-time activation process can be easily repeated.

Official announcement in the SAP CAL SCN community http://scn.sap.com/community/cloud-appliancelibrary/blog/2016/01/18/sap-solution-manager-72-coming-soonto-sap-cal#

Direct link to PDF presentation and training materials: http://mdocs.sap.com/mcm/public/v1/open?shr=8TrKpRTPmeQ QoLTQ6DPGis95h09G4RmwOjGqXt9yUF4

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Guided Discovery Tutorials You will find Guided Discovery Tutorials under http://support.sap.com/esacademy  Delivery Formats

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



Focused on a very restricted topic



Duration between some minutes and hours



Rollout of theory, practice and hands on



Get the first touch and feel without real system access



Repeat viewing whenever wanted and needed



No standby demo system needed

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Where to get support Accelerated Innovation Enablement: Expert on Demand Request If you are interested in further information about specific SAP Solution Manager functionality or if you still have follow-up questions after attending an EGI session or after a service, or if you require support in topics which are not covered by any service, you might be interested in taking advantages of the AIE EoD service for SAP Solution Manager:

 1:1 session with a remote presentation  Flexible session scheduling  Direct interaction with an SAP expert  Now available also for many SAP Solution Manager topics To make use of this service simply navigate to the link below and order it. For each AIE EoD session SAP charges 0,25 days of your AIE contingent. We recommend to submit your questions to our experts in advance. AIE Expert on Demand Request © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Additional information

System Recommendations Online Documentation



In the Help Portal SAP Solution Manager Fiori Apps



In SAP Support Portal http://support.sap.com/sysrec

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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SAP Solution Manager 7.2 Additional Information 

Changes and New Features in SAP Solution Manager 7.2 SPS 1



Early Knowledge Transfer for SAP Solution Manager 7.2 http://support.sap.com/ekt-solutionmanager



SAP Support Portal http://support.sap.com/solutionmanager



Wikis zu different functions and scenarios of SAP Solution Manager 7.1 and 7.2 http://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+WIKI+-+General+Topics



SAP Solution Manager Roadmap http://service.sap.com/roadmaps  Product and solution roadmaps  Database and Technology  Platform  SAP Solution Manager.

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Additional information Security Services Additional information about general Security topics, Security notes and Security services:  Security Notes: http://support.sap.com/securitynotes  SAP Security Services: http://support.sap.com/sos

SAP Secure Operations Map

Security Compliance

Security Governance

Secure Operation

Users and Authorizations

Secure Setup

Secure Code

Infrastructure Security

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Audit

Emergency Concept

Cloud Security

Authentication and Support Security Single Sign-On

Secure Configuration

Communication Security

Security Maintenance of SAP Code

Network Security

Security Review and Monitoring Data Security

Custom Code Security

Operating System and Database Security

Frontend Security

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Thank you Contact information:

SAP Enterprise Support Academy [email protected]

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

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